Refund & Cancellation Policy
FXNedu reserves the right to refuse/cancel any order. FXNedu at its sole discretion may cancel any order(s):
- If it suspects a fraudulent transaction, or
- If it suspects a customer has undertaken a transaction that is not in accordance with the Terms of Use or
- For any reason outside the control of the FXNedu, including causes for delivery related difficulties.
- Refund/cancellation policies applicable in the following conditions:
- In case, the buyer cancels the order online before the product has been delivered to him, the entire order amount will be refunded.
- Customer can cancel the order anytime within 12 hours from the time of placing an order by calling our customer service. In such a case we will refund any payments already made by the learner for the order.
- However, once the learner enrolled for online education and attended the same, the order won’t be cancelled.
- In case there is an option for online download of data than cancellation will not be possible
- In case of failed transactions or double realization of an account for the same order, the total deducted amount will be refunded.
- In case of cancelled order/failed transactions, the bank/card transaction charges of the buyer, if any, is likely to be forfeited
- Once the order cancelled, a refund will be processed in the original mode of payment, which will be credited within 7 to 10 working days